Support
Having trouble with one of our games? We're a small team, but we read every message. Email us at support@seventhanvilgames.com and we'll get back to you, usually within 2 business days.
To help us help you, please include the game name, your device model, the operating system version (e.g., iOS 19 or Android 16) and what happened.
Common questions
I bought "Remove Ads" but I still see ads.
Remove Ads removes the ads that pop up between rounds. Optional reward videos (the ones you choose to watch for a bonus) stay available. If pop-up ads still appear, open the game's settings and tap Restore Purchases. Make sure you're signed in with the same Apple ID or Google account you used to buy it. If ads still appear, email us with your purchase receipt.
I got a new phone. How do I get my purchase back?
Install the game on the new device, sign in with the same Apple ID or Google account, and tap Restore Purchases in settings.
How do I get a refund?
Purchases are handled by Apple and Google, so refunds are requested through them. Apple: reportaproblem.apple.com. Google Play: open your order history and choose the order.
Are the ads safe for kids?
Our games are made for all ages, so we show only non-personalized, contextual ads from ad networks certified for children's apps. We don't track players or build ad profiles. Parents can buy Remove Ads to turn off pop-up ads, every purchase sits behind a grown-up check, and can use Apple's Ask to Buy or Google Play purchase approvals to control in-app purchases. See our privacy policy for details.
How do I ask about my data or request deletion?
Email privacy@seventhanvilgames.com. See the "Your choices and rights" section of our privacy policy.
I found a bug or have an idea.
We'd love to hear it. Email support@seventhanvilgames.com. Screenshots help a lot.
Contact
Seventh Anvil Games LLC
7901 4th St N, STE 300
St. Petersburg, FL 33702, USA
Support: support@seventhanvilgames.com
Privacy: privacy@seventhanvilgames.com